Frequently Asked Questions
Which ticket should I buy?
Provider tickets are for home health, home care and hospice providers as well as physicians and health systems. Vendor tickets are for professionals who support the industry such as finance, technology, staffing, legal, sales, and marketing.
What does my ticket include?
A ticket includes access to all sessions, breakfast, refreshments, lunch, and a networking reception.
Will sessions be recorded?
We will not be audio or video recording any sessions. We encourage attendees to review our agenda in advance so they can attend the sessions that are of most interest.
What is the refund policy?
Cancellations received more than 45 days prior to the event start date are eligible for a full refund, minus a $25.00 administrative fee.
Cancellations received less than 45 days prior to the event start date are non-refundable.
No refunds will be issued for no-shows or for tickets not used.
Substitutions may be permitted prior to the event at no additional cost. Please email events@wtwhmedia.com for more information.
In the event that WTWH must cancel or reschedule an event, registered attendees will be offered a full refund or credit toward a future WTWH event, at WTWH’s discretion.
Are you offering hotel accommodations?
Please check back soon for information regarding our hotel room block at the JW Marriott Austin.
Are there kosher meals or other dietary options at the event?
Please email us at events@wtwhmedia.com with any dietary requests. Please note, the deadline for any dietary accommodations is 30 days out from the event. HHCN may not be able to provide options at off-site meetings such as the networking reception.
My company or organization owns or is an active investor in a provider. Which ticket type can I purchase?
If your organization owns or invests in a provider or providers in this space, your firm is classified as a private equity investor. If you wish to get the provider pricing, you would need to use that organization’s email system/domain to register for the ticket to qualify as a provider. No exceptions.
Have upcoming HHCN event dates been announced?
Click here to see all upcoming HHCN Events.
How do I contact the organizer?
Email us at events@wtwhmedia.com
